For newcomers to Canada, finding meaningful employment and building a strong professional network can be daunting. One of the most effective ways to gain Canadian experience, develop new skills, and expand professional networks is through volunteering. In our March 2025 Ask Me Anything (AMA) session, Jumpstart Refugee Talent was honored to host Samah AbdelAziz, Coordinator of Programs at Volunteer Toronto, for an engaging workshop on how volunteering can be a game-changer for refugees and newcomers in Canada.
In this session, Samah shared her personal journey as a newcomer, discussed the benefits of volunteering, and provided insights on how to navigate the volunteer landscape in Canada. Below, we recap key takeaways from the discussion, practical tips on finding the right volunteer opportunities, and strategies to maximize the benefits of volunteering.
The Power of Volunteering: A Personal Journey
Samah AbdelAziz arrived in Canada as a newcomer nearly seven years ago. Like many refugees and immigrants, she faced challenges in establishing herself professionally. Volunteering played a pivotal role in helping her build essential skills, make valuable connections, and ultimately find her career path. Today, as a Coordinator of Programs at Volunteer Toronto, she oversees numerous volunteer programs and helps others navigate their own journeys.
Through her story, Samah emphasized that each newcomer’s experience is unique. While volunteering can be a powerful tool for integration and career growth, the way each person approaches it will depend on their skills, interests, and personal circumstances.
Why Volunteering Matters for Refugees & Newcomers
Volunteering is not just about giving back; it can be a stepping stone to career advancement and personal development. Some of the key benefits include:
- Building Professional Networks: Volunteering exposes newcomers to professionals in their field of interest, opening doors to job opportunities and mentorship.
- Gaining Canadian Work Experience: Many employers value local experience. Volunteering provides a way to gain relevant experience in a structured work environment.
- Developing Skills: Whether it’s communication, teamwork, leadership, or technical skills, volunteering helps develop and refine competencies that enhance employability.
- Exploring Career Paths: Volunteering allows individuals to try out different roles and industries, helping them make informed career decisions.
- Enhancing Mental Well-being: Engaging in volunteer work provides a sense of purpose, boosts confidence, and helps build a sense of belonging in the community.
How to Find the Right Volunteer Opportunity
Many newcomers struggle to find suitable volunteer opportunities. Based on Samah’s insights, here’s a step-by-step guide to get started:
Step 1: Reflect on Your Goals and Interests
Before diving into applications, ask yourself:
- What are my career goals, and how can volunteering help me achieve them?
- What skills do I want to develop?
- How much time can I realistically commit?
- Do I prefer in-person or virtual volunteering?
Step 2: Research Opportunities
There are multiple ways to find volunteer roles:
- Visit Volunteer Toronto’s Website: They offer a search tool where you can filter opportunities by category, location, and skills required.
- Check Other Volunteer Centers: Organizations like Volunteer Alberta, Volunteer Ottawa, and Volunteer Canada list opportunities across different cities.
- Explore Nonprofit Websites: Many nonprofits, such as Habitat for Humanity, food banks, and newcomer support organizations, post volunteer roles on their own sites.
- Use Online Platforms: Websites like 211.ca provide a directory of volunteer-based nonprofits.
Step 3: Apply and Follow Up
Once you find a role that interests you:
- Read the Position Description Carefully: Ensure you meet the requirements and understand the time commitment.
- Tailor Your Application: Some roles require a resume or cover letter, while others have a simple application form. Customize your application to highlight relevant skills.
- Be Persistent: If you don’t hear back, follow up after two weeks. Apply to multiple roles to increase your chances of getting a position.
Navigating the Application Process
The application process varies depending on the organization and role. Here’s what to expect:
- Filling out an application – Some organizations require a formal application, while others accept emails expressing interest.
- Providing References – Some volunteer positions require references. If you lack Canadian references, use former colleagues, teachers, or community leaders from your home country.
- Police Checks & Vulnerable Sector Screening – If your role involves working with youth, seniors, or handling sensitive information, you may need a police check. Organizations should provide a letter to waive or reduce fees.
- Interviews – More specialized roles may require an interview to assess skills and commitment. Use this as an opportunity to ask about training, expectations, and opportunities for growth.
Tips to Make the Most of Your Volunteering Experience
Once you start volunteering, maximize the benefits by being strategic:
- Treat It Like a Job – Show up on time, be reliable, and take the role seriously.
- Network & Engage – Introduce yourself to staff and other volunteers. Networking can lead to job opportunities.
- Seek Feedback & Mentorship – Ask supervisors for constructive feedback on your performance and guidance on career development.
- Update Your Resume – Document your volunteer experience and highlight transferable skills.
- Use It to Find a Paid Job – Many organizations hire volunteers who demonstrate strong commitment and skills.
Overcoming Common Challenges
During the AMA, participants shared challenges such as not hearing back after applying and finding opportunities in specific fields (e.g., IT, finance, construction). Samah offered these solutions:
- Apply to Multiple Roles: Volunteer coordinators receive many applications. Don’t be discouraged—apply to 3-5 roles at a time.
- Look for Short-Term Roles: Start with event-based or short-term volunteer work to gain experience and references.
- Consider Alternative Roles: If your field has limited volunteer roles, consider opportunities that develop transferable skills (e.g., leadership, project management, communication).
- Follow Up & Be Patient: Some organizations take weeks or months to respond. Send a polite follow-up email if you haven’t heard back.
Final Thoughts & Next Steps
Volunteering is a powerful tool for refugees and newcomers looking to build their careers in Canada. While the journey requires patience and persistence, the rewards—new skills, professional connections, and potential job opportunities—make it worthwhile.
If you’re ready to start your volunteer journey, visit Volunteer Toronto’s website or connect with a volunteer advisor for guidance.