Applications will be considered on a rolling basis.

We aim to begin scheduling first-round interviews as early as December 15, 2025. We encourage early applications, as reviews will take place in the order received.

Jumpstart Refugee Talent is looking for our next Digital Designer. You will be our brand’s visual ambassador and become part of a national team who strive every day to economically empower refugees in Canada.

Jumpstart Refugee Talent is a refugee-led non-profit organization and the only national organization exclusively serving refugees seeking meaningful employment. Founded in 2016, we focus on the economic empowerment of newly settled refugees to foster a more diverse and prosperous Canada. Jumpstart also works to address underemployment and economic inclusion and serves refugees from all backgrounds across Canada.

About the Role

We are seeking a Digital Designer to lead the creation of high-quality, visually consistent, and polished content across Jumpstart’s platforms. This role combines design, video, and brand leadership to strengthen Jumpstart’s visual identity and elevate how we share impact across audiences.

The successful candidate will play a key role in Jumpstart’s 10-year brand evolution, contributing to the development of refined and distinctive visual assets including updated logos, campaign identity, presentation systems, and motion content. The position also includes brand management across three distinct tones:

1. Jumpstart’s refugee-focused identity: community-centered, hopeful, and human
2. A new social enterprise: professional, credible, and partnership-oriented
3. Refugee Marketplace: creative, commercial, and story-rich

The ideal candidate is both strategic and hands-on, able to fully design and create visual content on their own, including videos, slide decks, graphics and reusable templates, without requiring external design support. They will work collaboratively with the Communications Manager to translate stories and content into cohesive, sophisticated design systems and motion pieces. They bring artistic precision, strong aesthetic instincts, and a genuine belief in design as a tool for empathy and inclusion. This position is suited for a driven professional who values collaboration, autonomy, and long-term creative excellence while demonstrating strong remote collaboration skills and reliable communication.

Key Responsibilities

Brand & Creative Direction

• Support design and brand development across Jumpstart’s core organization, corporate branch, and marketplace initiative.
• Design and evolve visual identities, logos, and campaign materials that convey professionalism, quality, and emotional impact.
• Support the development of detailed brand guidelines, ensuring consistent visual standards across materials.
• Develop and maintain a clear, usable system to organize, track and archive all visual and digital content.
• Build polished templates and presentation systems for internal and external use.
• Provide creative input for digital campaigns, visual storytelling, and multimedia pieces.

Video Production & Multimedia Storytelling

• Independently handle video workflows including editing and production for social media, campaigns, and client-ready organizational storytelling.
• Produce short-form videos, reels, and testimonials that highlight Jumpstart’s impact and mission.
• Film onsite for interviews, events or other needs when feasible to attend in person
• Film virtual interviews as needed
• Combine footage, sound, and design elements to create cohesive and emotionally engaging visual narratives.
• Maintain a strong sense of pacing, music, and tone across motion content.
• Ensure all video outputs meet brand standards for polish, accessibility, and quality.

Graphic Design & Visual Storytelling

• Create visually striking logos, social media graphics, client-ready infographics, presentations, and reports that communicate impact with clarity and polish.
• Design visuals that transform data and stories into elegant, accessible content.
• Uphold the highest standards of design quality, accuracy, and consistency in every deliverable with minimal guidance.

Creative Collaboration & Brand Management

• Work closely with the Communications Manager to visually interpret stories, campaigns, and partnerships.
• Collaborate with leadership to align tone and visual identity across corporate and commercial sub-brands.
• Maintain organized, high-quality systems for brand assets, templates, and content libraries.
• Participate in creative planning sessions to propose innovative, visually refined concepts.
• Act as the brand’s visual ambassador, ensuring excellence and coherence across platforms.

Creative Impact & Performance

• Monitor how design and video assets perform across channels and identify opportunities for refinement.
• Apply up-to-date motion design and social media visual trends to help evolve brands.

Qualifications

• 3–5 years of experience in graphic design, video production, and brand communication.
• Advanced proficiency in Adobe Creative Suite and/or other digital design software
• Experience managing the entire video creation workflow: filming, editing, and motion-based storytelling.
• Proven ability to produce high-quality, visually polished static media.
• Experience managing and differentiating multiple brand tones within one organization.
• Expertise in layout, typography, and visual hierarchy.
• Strong organizational and file management skills.
• Collaborative, proactive, and comfortable owning creative direction from concept to delivery.
• A passion for the power of storytelling and design to uplift refugees and communicate shared humanity.

Nice to have for our ideal candidate 

• Lived experience as a refugee
• Motion design skills are strongly preferred; animation skills are a significant asset
• Understanding of the economic barriers and challenges refugees face
• Experience working in grassroots or smaller organizations

What We Offer

• 1-Year contract position with a competitive compensation package, including a starting salary range of $50,000-55,000.
• A health benefits package and 20 vacation days.
• Ability to work remotely or from one of our shared office environments in Toronto, Calgary, Montreal, or Vancouver.
• Be part of a historic 10-year brand transformation, shaping how Jumpstart represents refugee talent, innovation, and impact.
• An opportunity to make a tangible difference within a rapidly expanding organization that serves marginalized communities.

Jumpstart is an equal opportunity employer committed to diversity and inclusion. Refugees and forcibly displaced individuals are strongly encouraged to apply.

Applications require a resume, cover letter, and work sample (portfolio). Your resume and cover letter should be attached as one file. Please provide a web link (e.g. google drive, linktree, etc.) that will allow us to see samples of your work.