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Building a Stronger Workforce: The Immediate Benefits of Hiring Refugee Talent

29 September 2024

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Darrell Pinto, Director of Employment at Jumpstart Refugee Talent, receives recognition alongside MPP Kristyn Wong-Tam, MPP for Toronto Centre, and MPP Chris Glover, MPP for Spadina-Fort York. The gathering was held to celebrate the $194,700 Resilient Communities grant from the Ontario Trillium Foundation (OTF), awarded in 2022, which supports Jumpstart’s efforts in enhancing refugee economic inclusion. Also pictured: Twaha Mawejje, Jumpstart client; Malaz Sebai, Director of Operations at Jumpstart; Bassel Ramli, Director of Global Mobility at Jumpstart; Dawit Demoz, Program Manager, Community Relations at Jumpstart; Aleem Punja, Executive Director of the Future Ready Initiative, Aga Khan Council of Canada; Saiyaf Alli, AVP Talent Acquisition at Zurich Canada; Liubov Zolotarevska, Jumpstart client; Tony Jabbour, Senior Recruitment Partner at Jumpstart; Eglys Perez, Senior Recruitment Partner at Jumpstart; and Tiffany Bliley, Director of Talent Acquisition at EQ Bank. The event highlighted the positive impact of the grant, which has provided crucial resources and technology for adapting programming and services to better serve refugee communities post-pandemic.
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In a world where talent is increasingly scarce, forward-thinking companies are looking beyond the traditional talent pool and embracing a new and often overlooked demographic – refugees. Hiring refugees is not just a humanitarian act, but a smart business decision with tangible benefits for organizations of all sizes. 

Enhanced Diversity and Inclusion

A diverse workforce brings immense value to any organization. Refugee employees contribute unique perspectives, problem-solving approaches, and cultural insights that can drive innovation and better equip companies to serve diverse customer bases. Studies have shown that companies with above-average diversity generate up to 45% more revenue than their less-diverse competitors.
 

Unique Skill Sets and Experiences

Contrary to common perceptions, many refugees possess impressive qualifications and valuable skill sets. Their experiences navigating challenging circumstances have often honed attributes like adaptability, resilience, and multilingualism – all highly sought-after in today’s business landscape. Just ask Maple Leaf Foods, which discovered a pool of untapped talent when it began hiring refugees and now champions their contributions to the company’s success. 

Increased Cultural Competence

As the world becomes increasingly interconnected, the ability to understand and engage with diverse cultures is a critical business asset. Refugee employees can provide an invaluable bridge to new markets, helping companies better navigate cultural nuances and build meaningful connections with a broader customer base. Firms like Spotify have leveraged this cultural intelligence to expand their global footprint. 

Improved Employee Retention and Loyalty

Providing meaningful employment opportunities to refugees often leads to higher retention rates and stronger loyalty. Refugee employees tend to view their jobs as a chance to rebuild their lives and contribute to their new communities, fostering a deep sense of gratitude and commitment. This translates to lower turnover costs and a more stable, experienced workforce. 

Positive Brand Image and Corporate Social Responsibility

Consumers today increasingly expect businesses to be socially responsible corporate citizens. Hiring refugees demonstrates a company’s commitment to diversity, inclusion, and making a positive impact – attributes that can enhance brand reputation and customer loyalty. Just look at the recognition received by companies like IKEA and Starbucks for their refugee employment initiatives. 

Government Incentives and Support

Businesses interested in hiring refugees can also benefit from a range of government incentives and support programs. In Canada, the Economic Mobility Pathways Pilot (EMPP) provides wage subsidies, training funds, and other resources to help offset the costs of onboarding refugee talent. Organizations like Jumpstart Refugee Talent can further assist companies in navigating these opportunities and ensuring a smooth integration process. 

While some may have concerns about language barriers or cultural differences, these challenges can be effectively addressed through onboarding support and cultural competency training. The far-reaching benefits of a diverse, inclusive workforce make a strong business case for companies to consider refugee talent. 

So, if you’re looking to gain a competitive edge, drive innovation, and make a positive social impact, it’s time to explore the untapped potential of refugee employees.

Reach out to us to learn how you can get started. 

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